AKOM Technologies

  In today’s competitive telecom landscape, seamless communication is crucial for business success. GSM Gateways play a vital role in bridging the gap between traditional telephone systems and mobile networks, offering enhanced flexibility, cost-efficiency, and connectivity. ✅ What is a GSM Gateway? A GSM Gateway , also known as a GSM VoIP Gateway, is a device that connects a PBX or VoIP system to a GSM network. AKOM Technologies It allows calls to be made from a landline or IP-based system to mobile networks via GSM SIM cards, reducing call costs significantly—especially for mobile-to-mobile communications. ✅ How GSM Gateways Work GSM Gateways operate by converting VoIP or analog calls into GSM calls and vice versa. Here’s a simplified breakdown of the process: Call Initiation : A call is made from an IP phone, softphone, or analog phone. Signal Conversion : The GSM Gateway converts the IP or analog signal into a GSM call using the installed SIM cards. Network Connection : The ...

  In today’s fast-paced telecommunications environment, clarity and connectivity are everything. Businesses, call centers, and telecom providers need robust voice solutions that ensure high-quality conversations, minimal delay, and seamless integration. AKOM Technologies This is where a 16 Port FXS Gateway shines — offering reliable analog-to-IP voice connectivity with exceptional voice clarity. What is a 16 Port FXS Gateway? An FXS (Foreign Exchange Subscriber) Gateway is a device that connects analog phones and fax machines to a VoIP (Voice over IP) network. The 16 Port version refers to the number of analog lines it can support simultaneously, ideal for medium to large enterprises looking to bridge traditional telephony with modern IP networks. Voice Clarity that Elevates Every Call One of the standout features of a high-quality 16 Port FXS Gateway is its voice performance. Equipped with advanced echo cancellation, jitter buffer optimization, and HD codec support (like G.722, ...

  In today’s fast-paced digital world, businesses rely heavily on uninterrupted and crystal-clear voice communication. Whether it’s customer support, internal collaboration, or sales calls, voice quality can directly impact productivity and customer satisfaction. This is where an FXO Gateway plays a vital role by seamlessly bridging traditional analog phone lines with modern VoIP systems. What is an FXO Gateway? An FXO Gateway connects analog telephone lines (PSTN) to a VoIP network. It acts as a bridge between your legacy phone system and IP-based communication platforms like IP PBX or SIP servers. FXO ports connect directly to the PSTN lines, while the gateway interfaces with your IP network, allowing inbound and outbound calls over VoIP. How FXO Gateway Enhances Voice Calling 1. Crystal-Clear Voice Quality: Modern FXO Gateways come equipped with advanced voice processing features such as echo cancellation, jitter buffer, and dynamic voice compression.  2. Seamless VoIP I...

  In a bustling call center, communication is everything. Your team relies on seamless conversations to assist customers, solve problems, and close deals. That’s why choosing the right headset is more than just a hardware decision, it's a productivity move. AKOM Technologies Clear audio call center headsets make all the difference in team efficiency, customer satisfaction, and overall call quality. Why Clear Audio Matters Imagine trying to resolve a frustrated customer’s issue, but every other word is muffled or lost in background noise. Poor audio can lead to misunderstandings, repeated questions, and ultimately, a negative customer experience. On the flip side, crystal-clear audio ensures both your agents and your callers hear every word clearly, reducing call time and improving resolution rates. Features to Look For in Call Center Headsets When selecting headsets for your team, here are a few features that should top your checklist: 1. Noise Cancellation: Call centers can get l...

  In today’s fast-moving telecom environment, voice communication plays a critical role in customer interaction, internal collaboration, and regulatory compliance. AKOM Technologies   manage, monitor, and analyze these conversations effectively, businesses are turning to advanced tools like the Telecom Voice Logger for Call Recording . What is a Telecom Voice Logger? A Telecom Voice Logger is a hardware or software solution that records and stores telephone conversations. 16 port Voice Logger It can be integrated with analog lines, digital trunks (E1/T1 PRI), or IP-based VoIP systems, making it a versatile tool for different telecom setups. Voice loggers automatically capture inbound and outbound calls, providing a reliable record of all voice interactions. Key Benefits of a Telecom Voice Logger 1. Accurate Call Recording: A telecom voice logger records every call with high clarity. It captures important details such as caller ID, timestamps, call duration, and voice data, w...